Optimise sales and profit of the designated customer portfolio and align understanding of customer needs across the operations in his/her region (Not limited to new markets such as India, Vietnam, Myanmar, Indonesia, Malaysia, Brunei, Australia and UAE). Develop plans and strategies for the customer portfolio while capturing and understanding the needs of the customer.
Reports to the Business Development Manager. The role requires close cooperation with Sales Support, the Commercial team, Sales Support, Customer Services and Credit.
Has the authority to act within this Functional Description, agreed budgets and within the CTI-Maritec DLA.
Roles & Responsibilities
Drive profitable sales growth on existing customers
Secure new business from existing customers and hunt for new customers.
Build sales pipeline and secure sales growth
Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach
Collaborate closely with commercial team to secure that customer deals are profitable
Together with Sales Manager set and reach ambitious targets for own customer portfolio
Secure full compliance with CTI-Maritec sales governance for own portfolio
Ensure accurate and updated information on own accounts in Salesforce
Contract management, make sure accounts adhere to all terms, including credit
Develop sales plans for own client portfolio
Work closely with the Commercial team to increase sales and develop strong customer relationships
Secure multilevel entry points with own accounts
Implement and follow up on campaigns/offers
Collaborate closely with the Credit team, monitoring and taking corrective actions when needed
Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.
Responsible for credit collections and credit risk management related to client portfolio.
This position will be measured:
Agreed sales targets
Designated Accounts sales growth
Customer face time (Sales calls)
Compliance with CTI-Maritec Sales Governance
Total Accounts Receivable and Customer Credit Time
Customer credit exposure against credit exposure approval limits
Overdue debt percentage
Bachelor degree. Lack of formal education can be compensated by relevant experience.
Preferably international sales experience
Experience from negotiating with customers
Proven communication skills and a good command of the English language (verbal and written)
Proven track record of establishing and maintaining relationships with customers
Ability to work independently by planning and organizing own work
Ambitious and a strong desire for success with a commercial mindset
Able to meet deadlines through good time management and allocation of priorities
IT literate, with experience from working with excel, MS office, CRM systems etc.